Producing your order:
As each item is made by hand, and some items just take a large amount of time to produce, please allow us to take up to three weeks to produce your order. After the production period your order will be sent to you with the mail option of your choice. You will receive an email confirmation when your order is shipped. The time to delivery will from then on only depend on the speed of the international mail system.
We know this is quite a long time to wait, but... it’s worth it! You will become the owner of a one of a kind, high-quality, hand made product!
Mail options:
To send your order to your there are two options; airmail and regular mail. Regular mail is the cheapest of these two, but also the slowest. Airmail is a bit faster, but also more expensive.
Payment options:
All our payments are handled by www.moneybookers.com, please check their website for more detailed information. The currency exchange information and the prices you see in your local currency are updated regularly, if you however think your currency is not up to date, please contact us.
Returning your product:
If you are not completely satisfied upon receiving your order, send the product within 30 days back to us and get your money back (minus shipping costs). Please include a note – in English or Bosnian - with what is wrong. |